Reviews

Clive, Ballymoney
5.0

14.07.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely setting and we were warmly greated by your staff , Katie in particular, after a long journey to reach our destination. The room was spacious and the bed was very comfortable. The shower was excellent and the room and hotel was very clean. Location good as it was a short walk into town , 2 minutes. The breakfast was out of this world and we had dinner in the Saints Bar was was top quality. All the staff were pleasant and welcoming . We are planning to come bach soon and our stay was very good value for money too. bring your sports kit too. 5 Star rating in all aspects .

chris, Blanchardstown
5.0

12.06.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a great time , very friendly staff and the food was fantastic i highly recommend this hotel , we will be back in the future for sure.

BEVERLEY, Newtownards
5.0

26.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Such a lovely place to stay! My husband and I had been having a mid-life crisis cycling from Galway to Dublin lol and had stayed in many places, but the Glenroyal Hotel was the best and most welcoming, especially Katie on receptiion who went out of her way to ensure our bicycles were stored away promptly and we had everything we needed. Plus the leisure facilities were pure heaven after a long cycle ride! Thank you to all at Glenroyal! We will definitely recommend your hotel to everyone! Beverley and Richard Brittain

Anon,
5.0

01.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed our stay all staff were pleasant and helpful👍👍

Anon,
4.6

24.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I gave three stars for staff friendliness and service but I would like to explain further. Reception, housekeeping, bar and restaurant staff get five stars. However, when we used the pool and my wife was trying to relax in the jacuzzi, two members of the leisure staff were discussing their working conditions and were giving out about another member of staff. As you can imagine, my wife could not relax and 'switch off' and this was very unprofessional of your leisure staff.